Terms of service

Welcome to VOLKA. By accessing or purchasing from our website, you agree to the following terms and conditions.

GENERAL
VOLKA reserves the right to update products, pricing, and policies at any time without prior notice. We recommend reviewing these terms periodically.

PRODUCT AVAILABILITY
All products are subject to availability. In the rare event that a product becomes unavailable after your order is placed, we will contact you immediately to offer a full refund or alternative.

PRICING
All prices are displayed in South African Rand (ZAR) and include VAT where applicable. Prices may change without prior notice.

PAYMENTS
We accept secure payments via Yoco, supporting major credit and debit cards. All transactions are encrypted and protected.

ORDER CANCELLATIONS
VOLKA reserves the right to cancel any order suspected of fraud, abuse, or unauthorised activity. Customers will be notified and fully refunded in such cases.

CONSUMER PROTECTION
Your rights as a consumer are protected under the Consumer Protection Act (CPA) of South Africa. Nothing in these terms limits or waives those rights.

INTELLECTUAL PROPERTY
All content on this website β€” including logos, images, product descriptions, and branding β€” is the property of VOLKA and may not be copied, reproduced, or distributed without written permission.

LIMITATION OF LIABILITY
VOLKA shall not be held liable for indirect or consequential damages arising from the use of our website or products, to the fullest extent permitted by South African law.

GOVERNING LAW
These terms are governed by the laws of the Republic of South Africa.

CONTACT US
Email: support@volka.co.za
WhatsApp: +27 71 906 0415
Monday – Friday | 09:00 – 17:00 SAST